The Brooklyn College Library provides e-mail reference help primarily to the Brooklyn College Community and to others when appropriate. You must have an e-mail account in order to use the electronic reference desk. Answers will be sent to your e-mail address. Please use the following guidelines to determine if it would be appropriate to send your question to the Brooklyn College Library electronic reference desk or if you should get help somewhere else.

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When should I use the electronic reference desk?

YES! The electronic reference desk is the right choice for you if:

• You are DOING RESEARCH at a DISTANCE from the Brooklyn College Library and need information about accessing unique materials in the collection.

• You are a member of the Brooklyn College community doing your research online and would like GUIDANCE IN SELECTING appropriate ELECTRONIC RESOURCES. Please see our list of Electronic Resources first for some possible choices.

• You are having DIFFICULTY ACCESSING or USING the ELECTRONIC RESOURCES available through the Brooklyn College Library home page. Please read notes for each resource before contacting the electronic reference desk. Online tutorials and guides are often available or other contact information may be provided.

• You have QUESTIONS CONCERNING the Brooklyn College Library HOME PAGE or using any of its features.

• You are trying to locate information about a person or a service in the library and have not found what you need through the library home page or are UNSURE of who would be THE BEST PERSON TO CONTACT with your question.

Try another resource on our site if:

• You need to LOOK UP SOMETHING in the LIBRARY CATALOG

  If you want to see if the Brooklyn College Library owns a book you need, you can search the CUNYPLUS online catalog to find out what is in the collection.

  If you are looking for books the library may own on a broad topic, try a keyword search on your own using the CUNYPLUS online catalog.

• If you want to renew a book, see the information about Circulation.

• If you have questions about see the information about Interlibrary Loan.

• If you want to LEARN the LIBRARY HOURS - If you want to find out information about the Brooklyn College Library Schedule, see the online posting of Library Hours.

• If you want to CONTACT SOMEONE YOU KNOW in the LIBRARY - If you want to get in touch with someone who works in the library, use the Library Faculty and Staff Guide to find contact information for all librarians and staff.

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Ask the Brooklyn College Library Electronic Reference Desk Your Question
Questions will be answered within 1 business day of receipt.

The Internet Public Library Reference Desk
         www.ipl.org/ref/QUE
Steven's Institute of Technology Ask an Expert Page
         http://njnie.dl.stevens-tech.edu/askanexpert.html